Service Center Manager Community, Social Services & Nonprofit - Morrisville, NC at Geebo

Service Center Manager

2.
2 Morrisville, NC Morrisville, NC Part-time Full-time Part-time Full-time $48,092.
91 - $100,000.
00 a year $48,092.
91 - $100,000.
00 a year 5 days ago 5 days ago 5 days ago Job Title:
Manager, Service Center Job
Summary:
This position oversees the day-to-day operations of TFF Service Centers.
This candidate analyzes operational data to understand productivity, service, and quality targets.
This position collaborates with the service center management team to develop action plans and improve service level results.
The Service Center Manager participates in sales team meetings to understand customer requirements and expectations and provide operational expertise.
Job
Responsibilities:
Reviews projected performance plans to verify the correct number of drivers and routes are allocated.
Compares planned versus actual performance reports to identify best practices, root causes for service failures, and operational adjustments.
Observes dock operations to ensure established work procedures are followed.
Participates in new hire orientation meetings to communicate expectations, company policies, and service and productivity goals.
Communicates updated corporate policies and service center work rules.
Manages and maintains customer relationships, resolves issues, and retains customers.
Identifies individual and team skill gaps and developmental opportunities.
Oversees Managers and Supervisors.
Job Requirements:
U.
S.
citizen or otherwise authorized to work in the U.
S.
Excellent Verbal and Written Communication Skills- Required Bachelor's Degree or international equivalent - Preferred Job Types:
Full-time, Part-time Pay:
$48,092.
91 - $100,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Paid time off Parental leave Vision insurance Experience level:
1 year Under 1 year Shift:
8 hour shift Day shift Evening shift Morning shift Night shift Weekly day range:
Monday to Friday Weekends as needed Ability to Relocate:
Morrisville, NC 27560:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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