Program Manager
3.
2 Full-time 15 hours ago Full Job Description Overview:
Through innovation, technology, and unparalleled customer service, TrialCard's passionate people provide patient-centric solutions to the pharmaceutical industry that improve access, affordability, and adherence to enhance patients' lives.
We work tirelessly on behalf of our clients, because when they succeed, so do we.
As a Program Manager, you will join our team on a journey to help eliminate barriers for patients, increase their access to medications, and help them receive lifesaving treatments while working in an environment that nurtures you.
The Program Manager (PM), as the primary business relationship manager, is responsible for program management, account management, financial management and business analysis.
The PM will be responsible for providing excellent customer service, exceptional program management, in-depth program knowledge and operational excellence for their assigned brands.
As the primary point of contact between our valued customers and TrialCard, the PM serves a crucial role in driving internal project teams to deliver TrialCard's full suite of products and services on schedule, on budget, and within scope.
The ideal candidate must be a self-starter, high performer and able to embrace change in order to adapt within a fast-growing organization.
Responsibilities:
Become an expert on the therapeutic class of assigned brands and gain a robust understanding of competitive products utilized within the therapeutic class Measure, and monitor program key performance indicators to develop data-driven recommendations Be well-versed on third party service vendor landscape in order to manage and coordinate client vendor relationships (agencies, SPPs, HUBs, service providers, data/analytics teams) Build and maintain strong collaborative relationships with all internal functional areas.
Manage client contracts / statements of work and execute accordingly Make recommendations for program strategies offering the best solution for client projects in accordance with the SOW in collaboration with the Associate Director and Director of Client Services Gather and document business requirements and communicate changes and enhancements to clients, internal functional areas, sponsors, and other stakeholders so that business requirements and solutions are understood Manage the program budget, including annual budget projections, for the client and provide recommendations for effectively managing program costs Interface with clients and maintain relationships on a day-to-day basis as the primary business relationship manager Conduct regular meetings (phone, Webex, onsite) to update the client on program status, deliver presentations and provide consultative recommendations for program enhancements Be a sought out resource within TrialCard as both an internal and external subject matter expert Provide mentorship and training to Associate Program Managers where needed
Qualifications:
Bachelor's degree with a concentration in business, accounting, marketing and/or healthcare, or pharmaceutical industry, graduate degree and/or additional certifications including PMP preferred Three to four (3-4) years of project or program management and client facing experience Extensive experience with TrialCard systems and services (preferred) Exceptional communication skills, including verbal and written Able to multi-task in a fast-paced environment while functioning as a member of a highly collaborative team Highly proficient in Microsoft Office (Excel, PowerPoint, Visio, Word, OneNote) Organized and detail-oriented with effective time management skills, self starter, proactive consultative skills Budget management and/or financial accounting skills Ability to take initiative, anticipate client needs and easily adapt if priorities shift.
Estimated Salary: $20 to $28 per hour based on qualifications.
2 Full-time 15 hours ago Full Job Description Overview:
Through innovation, technology, and unparalleled customer service, TrialCard's passionate people provide patient-centric solutions to the pharmaceutical industry that improve access, affordability, and adherence to enhance patients' lives.
We work tirelessly on behalf of our clients, because when they succeed, so do we.
As a Program Manager, you will join our team on a journey to help eliminate barriers for patients, increase their access to medications, and help them receive lifesaving treatments while working in an environment that nurtures you.
The Program Manager (PM), as the primary business relationship manager, is responsible for program management, account management, financial management and business analysis.
The PM will be responsible for providing excellent customer service, exceptional program management, in-depth program knowledge and operational excellence for their assigned brands.
As the primary point of contact between our valued customers and TrialCard, the PM serves a crucial role in driving internal project teams to deliver TrialCard's full suite of products and services on schedule, on budget, and within scope.
The ideal candidate must be a self-starter, high performer and able to embrace change in order to adapt within a fast-growing organization.
Responsibilities:
Become an expert on the therapeutic class of assigned brands and gain a robust understanding of competitive products utilized within the therapeutic class Measure, and monitor program key performance indicators to develop data-driven recommendations Be well-versed on third party service vendor landscape in order to manage and coordinate client vendor relationships (agencies, SPPs, HUBs, service providers, data/analytics teams) Build and maintain strong collaborative relationships with all internal functional areas.
Manage client contracts / statements of work and execute accordingly Make recommendations for program strategies offering the best solution for client projects in accordance with the SOW in collaboration with the Associate Director and Director of Client Services Gather and document business requirements and communicate changes and enhancements to clients, internal functional areas, sponsors, and other stakeholders so that business requirements and solutions are understood Manage the program budget, including annual budget projections, for the client and provide recommendations for effectively managing program costs Interface with clients and maintain relationships on a day-to-day basis as the primary business relationship manager Conduct regular meetings (phone, Webex, onsite) to update the client on program status, deliver presentations and provide consultative recommendations for program enhancements Be a sought out resource within TrialCard as both an internal and external subject matter expert Provide mentorship and training to Associate Program Managers where needed
Qualifications:
Bachelor's degree with a concentration in business, accounting, marketing and/or healthcare, or pharmaceutical industry, graduate degree and/or additional certifications including PMP preferred Three to four (3-4) years of project or program management and client facing experience Extensive experience with TrialCard systems and services (preferred) Exceptional communication skills, including verbal and written Able to multi-task in a fast-paced environment while functioning as a member of a highly collaborative team Highly proficient in Microsoft Office (Excel, PowerPoint, Visio, Word, OneNote) Organized and detail-oriented with effective time management skills, self starter, proactive consultative skills Budget management and/or financial accounting skills Ability to take initiative, anticipate client needs and easily adapt if priorities shift.
Estimated Salary: $20 to $28 per hour based on qualifications.
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