Claims Supervisor

Company Name:
ValueOptions is a health improvement company that serves more than 32 million individuals. On behalf of employers, health plans and government agencies, we manage innovative programs and solutions that directly address the challenges our health care system faces today. A national leader in the fields of mental and emotional wellbeing, recovery and resilience, employee assistance, and wellness, ValueOptions helps people make the difficult life changes needed to be healthier and more productive. With offices nationwide and a network of more than 130,000 provider locations, ValueOptions helps people take important steps in the right direction. We help them live their lives to the fullest potential.
At ValueOptions, it's more than a job. Our employees embrace the company vision of helping people lead healthier lives. The over 3,100 employees on our team enjoy challenging career growth in an environment that values integrity, innovation, consumer engagement and joint accountability. Employees have access to comprehensive benefit packages; corporate discounts; continuing education opportunities, including our online learning portal, and more. At ValueOptions we strive to build a boundless culture and community of professionals that includes honest, open and free-flowing communication. We are passionate about the work we do.
If you have a passion to make a difference and a thirst to actively develop your knowledge and skills, join the ValueOptions team!
We are currently seeking a dynamic Supervisor, Corporate Claims to join our team at our office in Morrisville, NC. The Supervisor, Corporate Claims will be responsible for providing supervision, training and technical support to claims processing staff, monitors and evaluates staff performance and offers feedback to management.
_Position Responsibilities:_
Responsible for understanding and communicating client performance guarantees to staff.
Supervise, provide direction and mentor assigned staff, providing feedback on performance and developing/implementing actions plans for improvement.
Evaluate and control workflow within the team. Ensure processor assignments are appropriately aligned to ensure performance guarantees are met.
Develop and implement action plans for improvement.
Develop training programs to address specific individual and/or team needs.
_ Position Requirements:_
Education : Bachelor's Degree preferred.
Licensure : None required.
Relevant Work Experience: At least three years claims processing experience. Supervisory experience preferred.
Knowledge, Skills & Abilities :
Microsoft Office
Problem Solving Analysis
Click below on "Apply for this Position" to create a profile and apply for the position
ValueOptions is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment.
Position Location: NC - Morrisville
FTE Status: Full time
Scheduled Weekly Work Hrs: 40
Job Family: Claims
ID: 31759

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